Privacy Policy
Last updated: July 10, 2026
TeloxLife ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our platform at teloxlife.com.
1. Information We Collect
Personal Information
- Name and email address (provided during registration)
- Account credentials (encrypted passwords)
- Wallet addresses for cryptocurrency transactions
- Transaction history and purchase records
- Profile information you choose to provide
Automatically Collected Information
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on the platform
- Referring website or source
2. How We Use Your Information
- To create and manage your account
- To process transactions and deliver products
- To send transactional emails (verification codes, password resets, order confirmations, network invitations)
- To provide customer support
- To improve our platform and user experience
- To detect and prevent fraud or unauthorized access
- To comply with legal obligations
3. Email Communications
We send only transactional emails related to your account activity. These include:
- Account verification codes during registration
- Password reset links when requested
- Order confirmations and shipping updates
- Network and connection invitation notifications
- Account security alerts
We do not send unsolicited marketing emails. All emails include an unsubscribe link for your convenience.
4. How We Share Your Information
We do not sell your personal information. We may share your data with:
- Service Providers: Third-party vendors who assist with payment processing, cloud hosting (Google Cloud Platform), and email delivery.
- Legal Requirements: When required by law, regulation, or valid legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with prior notice.
5. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for all data in transit
- Encrypted password storage using bcrypt
- Regular security audits and updates
- Access controls and authentication mechanisms
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. If you request account deletion, we will remove your personal data within 30 days, except where required by law.
7. Your Rights (GDPR & CCPA)
Depending on your location, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate data.
- Deletion: Request deletion of your personal data.
- Portability: Request transfer of your data in a machine-readable format.
- Opt-Out: Opt out of the sale of personal information (we do not sell data).
- Withdraw Consent: Withdraw previously given consent at any time.
To exercise these rights, contact us at info@teloxlife.com.
8. Cookies
We use minimal cookies necessary for platform functionality, including session authentication and preferences. We do not use third-party tracking cookies.
9. Children's Privacy
Our platform is not intended for users under the age of 18. We do not knowingly collect information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us: